Technical Certification
Acme Packet’s Technical Certification program sets the highest standards for accrediting session border control knowledge and skills. This certification program allows us to validate the abilities that candidates have acquired from their network expertise, training and on-the-job experience.
The program allows qualified individuals who use Acme Packet’s Net-Net family of products—Acme Packet distribution and technology partners, service provider customers and systems integrators— to distinguish themselves by demonstrating a thorough knowledge of integrating Net-Net session border controllers (SBCs) into complex VoIP networks. Partners and customers with Acme Packet certified professionals benefit by employing proven subject matter experts who can perform to a high standard and mentor other individuals.
The Certification Program is open to current Acme Packet customers, Partners, and employees. For additional information, download the brochure.
The Acme Packet Certified Professional Support Engineer Certification Exam is for Support Engineers, Support Technicians, and Tier 1 and Tier 2 Technical Assistance Center personnel. The exam focuses on Tier 1 and Tier 2 activities, such as: monitoring, maintaining, administering, running diagnostics, troubleshooting issues and submitting Trouble Tickets. This exam focuses on the Net-Net 3000/4000 family and includes questions on hardware and software.
ACP-S Study Guide
The Acme Packet Certified Professional Support Engineer/Support Partner Specialization Certification Exam is for Support Engineers, Support Technicians, and Tier 1 and Tier 2 Technical Assistance Center personnel employed by Acme Packet Support Partners. The exam focuses on Tier 1 and Tier 2 activities, such as: monitoring, maintaining, administering, troubleshooting issues and submitting Trouble Tickets. This exam focuses on the Net-Net 3000/4000 family and includes questions on hardware and software.
ACP-S/SP Study Guide
The Acme Packet Certified Professional Support Engineer/2600 Certification Exam is for Support Engineers, Support Technicians, and Tier 1 and Tier 2 Technical Assistance Center personnel. The exam focuses on Tier 1 and Tier 2 activities, such as: monitoring, maintaining, administering, running diagnostics, troubleshooting issues and submitting Trouble Tickets. This exam focuses on the Net-Net 2600 family and includes questions on hardware and software.
ACP-S/2600 Study Guide
The Acme Packet Certified Professional Support Engineer/OS-E Certification Exam is for Support Engineers, Support Technicians, and Tier 1 and Tier 2 Technical Assistance Center personnel. The exam focuses on Tier 1 and Tier 2 activities, such as: monitoring, maintaining, administering, running diagnostics, troubleshooting issues and submitting Trouble Tickets. This exam focuses on the NNOS-E environment family and includes questions only on the software.
ACP-S/OS-E Study Guide
The Acme Packet Certified Professional Network Engineer Certification Exam is for Systems Engineers, Network Engineers, and Network design/planning consultants, who perform tasks such as: designing the SBC environment, installing, setting up, configuring, administering, and performing initial troubleshooting of the Net-Net Session Border Controllers. This exam focuses on the Net-Net 3000/4000 family.
ACP-N Study Guide
Interested candidates should first examine the study guides which include information about exam topics, sample questions, administration, fees, delivery and prerequisites. If you have any questions, send us an email. When you are prepared to take the exam, complete the following form:
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