The Professional Services Consulting group offers a portfolio of Acme Packet premium professional services designed to support session delivery networks. Professional Services Consulting includes an advanced set of planning, analyzing, designing, configuring, testing, benchmarking and support coordination services.
Performance and Scalability Benchmarking Service +
A series of lab tests that will provide the customer with scaling and performance empirical data needed to make business capacity decisions, changes or additions to the network with predictable results.
Configuration Optimization Service +
Offering a comprehensive evaluation of the entire Net-Net SBC hardware and software configuration, educating the customer on the state-of-the-art best practices for optimal SBC operation.
Consulting for SPL Plug-Ins +
Knowing that unique functional requirements exist in many of today’s IP communications services and applications, Acme Packet has extended its ability to rapidly integrate new product capabilities with Session Plug-in Language (SPL), an event-based programming tool supported by Net-Net® Operating Software (OS).
DDoS Prevention Configuration Service +
Evaluating the customer’s vulnerability to denial of service (DoS) and distributed denial of service (DDoS) attacks, Acme Packet offers advanced security features that provide unparalleled protection against DDoS attacks.
Upgrade Assurance Service +
Upgrade Assurance Service is a comprehensive set of deliverables designed to ensure a smooth and problem-free software upgrade. It includes assessment, procedure development and testing of the upgrade method of procedure and back-out procedure.
Project Management Service +
Delivered by an experienced project manager who has the technical knowledge to lead complex technology communications projects, Acme Packet will provide valuable leadership throughout the project, from scheduling to the definition of tasks, risk mitigation, logistics and deliverables.
Method of Procedure (MOP) Development Service +
Acme Packet engineers who specialize in developing telecom-grade method of procedure documents will author, test and document a detailed, step-by-step procedure that will enable customers to make a service- effecting change with confidence.
Customer Program Management Service +
Providing a dedicated resource for a specific customer account who serves as a single point of contact for all service management issues, the Acme Packet customer program manager (CPM) will ensure that all services-related activities directed to the customer account are coordinated and focused on helping the customer meet the stated operational objectives.
Certified Interoperability Testing Service +
Acme Packet will develop a structured test plan and execute the test cases between one-or-more third-party devices and Acme Packet product(s). The goal of the test plan development and execution is to ensure compatibility with third-party equipment.
Low-Level Design Service +
The Low-Level Design Service from Acme Packet® provides a basic blueprint for deploying Acme Packet solutions for validation, acceptance and production phases.
High-Level Design Service +
The goal of the High-Level Design Service is to help a customer translate business requirements and service definitions into technical requirement needed to meet stated business objectives and market requirements.
Operation Analysis System Audit Service+
A thorough and complete analysis of the entire Net-Net® Session Director deployment that will include four specific audit areas:
- System Audit
- Configuration Audit
- Traffic Analysis Audit
- Security Audit
Secure Administration and Operations Service +
The Secure Administration and Operations Service provides a security best practices review combined with architectural recommendations and configuration updates to fully secure your environment and enhance your network visibility.