Acme Packet's products and solutions are backed by our services group which consists of a proven portfolio of support, education, implementation and consulting services.
Professional Services Consulting
Professional Services Consulting is designed to support session delivery networks. It includes an advanced set of planning, analyzing, designing, configuring, testing, benchmarking and support coordination services, and is highly customized to complement the capabilities of our customers, distribution partners and complementary product vendors.
A deployment service delivered by Acme Packet engineers according to best practices, Implementation Services is based on expertise gained from the implementation of session delivery network solutions worldwide for enterprise customers and mobile, fixed line and over-the-top/application service providers (OTT/ASPs).
Education Services offers a comprehensive program that includes instructor-led training courses, our
TechTalk webinar series, web-based training offerings and Technical Certification exams. This program is continuously measured for effectiveness and our materials are updated regularly based on feedback. The entire Professional Services organization works together to determine what skills, tools and methodologies are required for our customers and partners to perform their jobs effectively.
Technical Support Services
Offering a robust set of service offerings designed to meet the diverse operational needs of our service provider and enterprise customers.