Enterprise resources
This resources page offers a variety of data sheets, presentations, literature and technical resources specific to enterprise, contact centers and government.
Whitepapers
Session Border Controllers - a primer
SBCs are network infrastructure designed to integrate the control of signaling messages and media flows used by real-time IP communications. They complement routers, softswitches and data firewalls to provide key control functions, including security, interoperability and service quality assurance.
Building the Business Case for SIP Trunking, Sorell Slaymaker, Unified IT Systems
This paper provides a step-by-step guide for building a business case for moving from TDM to SIP trunks. It is a companion to the Acme Packet ROI calculator.
Enterprise IP Telephony and UC Interoperability
Accelerate interactive communications deployments by overcoming common interoperability and interworking obstacles
Session Border Controllers and Videoconferencing, Wainhouse Research
Using a field-proven SBC solution to simplify and improve multi-vendor conferencing environments.
Acme Packet Net-SAFE
A comprehensive security framework for enterprise IP communications.
Comparing SBCs to
firewalls
SBCs are able to completely and effectively control SIP sessions and associated media flows in ways that firewall cannot.
SBCs in the contact center
Enterprise session border controllers enable contact centers to adopt low-cost SIP-based networks and transform conventional brick-and-mortar call centers into virtual contact centers that increase productivity and improve business agility.
What every UC call center should know about SBCs, Samantha Kane, UC Strategies
To combat [security, interoperability, service assurance and regulatory compliance] challenges, call centers need to think about Session Border Controllers (SBCs).
Brochures, data sheets, solution notes and application notes
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Partner briefs
Multimedia
Podcast: Introduction to SBCs
An interview with Seamus Hourihan, senior vice president of marketing
ROI calculator
Enables a financial analysis and justification for transitioning from TDM to a SIP trunking environment.
Industry analysts: Compelling benefits of SIP trunking (video, 3:44)
Industry analysts: SBCs are critical network elements (video, 3:30)
Industry analysts: Acme Packet leads the SBC market (video, 3:35)
Case studies
State of Delaware deploys multi-vendor VoIP network
After an extensive performance and scalability evaluation, the State of Delaware selected Acme Packet E-SBCs for a state-wide end-to-end IP communications infrastructure.
ADP adds VoIP to service portfolio
ADP Dealer Services deploys Acme Packet for a secure, high quality and reliable hosted VoIP service offered to 550,000 clients across the US and Canada.
Leading software company deploys SIP Trunking
Large enterprise software company improves communications and reduces cost with SIP trunks.
Siemens Enterprise Communications turns to Acme Packet E-SBCs for global UC deployment
E-SBCs protect and control private and public SIP trunking borders for network connecting 90 sites, worldwide.
Acme Packet E-SBC secures world's largest on-line travel reservation center
Ctrip.com—China’s premier travel site—chose Acme Packet to accelerate the integration of their SIP trunking service and to protect and control their SIP trunking borders.
Financial services firm boosts productivity with Application Session Controller
One of the world’s leading financial management and advisory companies turned to Acme Packet to communications-enable their business applications (CEBP) to improve the flow of information and help workers save time and eliminate inefficiencies.
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