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Telelanguage
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Many Telelanguage customers—including healthcare providers, government agencies and emergency services coordinators—have a requirement to record calls for quality assurance, auditing or compliance purposes. The company sought a call recording solution when it migrated to an IP-based contact center infrastructure. Read the Customer Profile to discover why Telelanguage selected and deployed Acme Packet’s Net-Net Interactive Session Recorder (ISR) to capture customer conversations in its new IP contact center, and learn about the economic and business advantages of this session recording solution.
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Full viral video player - allows for email and other distribution options.
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