Ctrip.com

China’s largest on-line booking company for hotel reservations, airline tickets and packaged tours

Ctrip.com International, Ltd. is a leading travel service provider of hotel accommodations, airline tickets, packaged tours and corporate travel management in China. Ctrip aggregates hotel and flight information to enable business and leisure travelers to make informed and cost-effective bookings. Ctrip also books vacation packages and guided tours. In addition, Ctrip corporate travel management services help corporate clients effectively manage their travel requirements.

Ctrip has deployed Net-Net SBCs to deliver IP communications to a new 24-hour global IP contact center with SIP trunking in Nan Tong, Jian Su province. Averaging 40 percent year-over-year growth, Ctrip has launched the new IP contact center with 12,000 call agents to help it respond to growing worldwide demand for its services.The Nan Tong contact center leverages SIP trunking services that enable Ctrip to significantly reduce telecommunications costs. Together with its operations in Shanghai, Ctrip operates what is believed to be the largest on-line travel service in Asia. For more information, read the press release.

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